Diplomat MFT and Log4j (CVE-2021-44228) A high severity security vulnerability in the library Log4j was announced on CVE-2021-44228, which was published by NIST on December 10, 2021. ...
Changing Diplomat Services Port Numbers What happens if a Diplomat Service has a port conflict with another application? The Diplomat Service can be configured to...
Using the Diplomat Backup File Editor The Diplomat Backup File Editor allows you to bulk edit a Diplomat backup file offline, such that production jobs are...
How to Move Diplomat MFT to a New System 1. On the new system: Go to www.coviantsoftware.com and login to your Coviant support account. Please contact support@coviantsoftware.com if you do not have...
How to improve performance when processing large numbers of files To improve the performance of jobs that routinely process large numbers of files, you should reduce any unnecessary steps in...
Encryption Algorithm Support Determination and handling of preferred symmetric algorithms for OpenPGP keys was updated starting in Diplomat Managed File Transfer v4.0: OpenPGP...
How to Repair Missing DLL Files Microsoft Windows operating systems can sometimes prevent certain dll files from being written during an installation of Diplomat MFT components....
Job Status Settings What changes occurred in the various status settings between Diplomat Managed File Transfer v3.4 and v3.5? A status of Warning...
File Size Tolerances When I transfer a file to or from an FTP server, is the file size after transfer the same as...
FTP 450/550 NLST Errors What causes FTP 450/ 550 NLST errors? NLST errors occur under at least two scenarios: The FTP server settings do...
Non-Fatal Errors Can a file transfer job have an error, but still complete successfully? Yes. If a job has a non-fatal error,...
Setting Windows Login for Diplomat MFT Service You must identify a specific login account for the Diplomat MFT Service with the privileges to access the C:\ProgramData folder...
Using Multiple OpenPGP Sub-Keys What are OpenPGP encryption sub-keys? OpenPGP keys can be used for signing/verification and for encryption/decryption. Keys to be used for encryption...
Troubleshooting File Transfer Problems What are some typical problems that may prevent a Diplomat MFT file transfer job from running successfully? Lack of access...
Fix Windows 7 and Windows Server 2008 R2 Socket Leaks The Diplomat MFT Service running on Windows 7 or Windows Server 2008 R2 can experience a problem such that no...
Using UNC and Mapped Drives Does Diplomat Managed File Transfer support the use of UNC paths and mapped drives? Yes. How can UNC paths and...
How to change SQL audit database version when upgrading to Diplomat MFT Enterprise Edition to v6.2 Target Audience If you are using: Diplomat MFT Enterprise Edition v6.1.x or earlier and are upgrading to Diplomat MFT Enterprise...
How to Move Data from Trial to Licensed 1. On your production system: a. From the https://www.coviantsoftware.com/support-portal.php web page, log into your support account...
Resolving “Error loading jvm.dll” issue Problem: "Error loading JVM.dll" Resolution: Download and install the Visual C++ 2010 Redistributable (x64) on the machine running...
Importing OpenPGP Public Key results in error “no public keys to import” Problem: When attempting to import an OpenPGP public key from a file, the Diplomat MFT Client fails with the...