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Citrix ShareFile Set-up

This article explains how to set up a Diplomat transaction with Citrix ShareFile cloud storage as a source or destination.

  1. Prerequisites

  • A Citrix ShareFile account.
  • Citrix ShareFile API account access codes, which are a Client ID and Client Secret.

2. Generate ShareFile API Account Access Codes

3. Set Up Diplomat Transaction


  • Open the Diplomat MFT Client.
  • Under Transactions in the top menu bar, select either Create Inbound or Create Outbound to create a new transaction.
  • Choose 'Citrix ShareFile' as the transport method.
  • Fill the 'Address' field with the URL that you use to login to your ShareFile account.  Typically, this is of the form companyname.sharefile.com.
  • Fill the 'Username' and 'Password' fields with your ShareFile login credentials.
  • Fill the 'Client ID' and 'Client Secret' fields with your ShareFile API access codes.
  • When using Citrix ShareFile, you can store files in your personal folder or in a shared folder. To use a personal folder, select 'Personal' in the 'Folder Type' field.  To use a shared folder, select 'Shared' in the 'Folder Type' field and specify the name of the shared folder in the 'Shared Folder' field.
  • Click the 'Test' button to see the current contents of your ShareFile account or sub-directory.
Updated on February 19, 2020

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